Warren Averett Staffing & Recruiting is hiring an Account Manager with a knack for Software or IT n Tampa, FL.  This person needs to have a proven track record handling multiple clients’ needs and saturating those clients. 

Responsibilities:

·       Communicating with clients to ensure that all of their needs are understood and addressed

·       Building strong client relationships to maintain old business and acquire new services within existing customers (enterprise)

·       Collaborating with various internal departments to ensure that they fulfill all customer requests

·       Resolving complaints and keeping track of all processes that pertain to the client's desires

·       Acting as the client's representative in a firm to ensure that their demands are met with a focus on improving the customer experience

·       Collecting and analyzing data concerning consumer behavior to understand changing needs

Requirements:

·       Bachelor Degree

·       4+ years working as an account manager with IT or Software industry products preferred

·       Self motivated with an understanding of how to meet and exceed KPIs through building and generating your own weekly schedule

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